Shipping policy

Last updated: 09/01/2024

This Shipping & Delivery Policy is part of our Terms Of Service ("Terms") and should be therefore read alongside our main terms: https://tripjitsu.co.uk/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery options?

We offer free standard shipping on all orders shipping to the UK. For EU orders see section below.

Do you deliver internationally?

We currently only offer shipping to customers in the UK and EU. Free standard shipping is not valid for orders outside the UK.

For information about customs process:

• Email Admin@tripjitsu.co.uk.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimate date for delivery.

For EU and UK consumers: this does not affect your statutory rights. For more information please refer to our terms.

Questions about returns?

If you have any questions about returns, please review our Returns Policy: https://tripjitsu.co.uk/policies/refund-policy. 

How can you contact us about this policy?

If you have any further question or comments, you may contact us by:

• Email Admin@tripjitsu.co.uk.